Straight answers.

Usually no. Canada, the EU, and the UK all use about 3 hours late at the final arrival as the minimum for compensation. Shorter delays can still mean a refund or care (food, hotel), which is separate and which we do not claim.

Weather, air traffic control, strikes, airport problems, and “they didn’t say” need a closer look. A security threat or an airport-wide closure generally does not pay. Crew and scheduling problems generally do. A technical fault often pays under the EU and UK rules, and under the Canadian rules it depends on whether it was required for safety. The checker says when it is unsure.

The Canadian amounts are higher for large airlines. The Canadian Transportation Agency publishes the list. Porter is treated as small before 1 January 2025 and large from that date. If we do not know the airline’s size, the checker shows a range and asks for a closer look.

Sometimes. EU261 can apply when the flight departs the EU, EEA, or Switzerland, or arrives there on an EU airline. UK261 can apply when it departs the UK, or arrives in the UK on a UK or EU airline. A flight can match more than one set of rules. The checker converts each to Canadian dollars and shows the highest. You claim under one set, not all of them stacked.

In Canada, one year from the flight to claim from the airline. EU and UK deadlines depend on the country and are often several years. From 23 October 2027, EU261 flights use a 9-month window. The result page shows the date we used. Under 30 days left is flagged.

You can use the checker. We cannot file the claim for you. The exclusion is residency, not the airport: a Vancouver resident on a Montreal flight can file; a Quebec resident on a Vancouver flight cannot. Claim from the airline or the CTA yourself. Links are on every page.

So the claim stays yours. We do not take assignment of it. The airline should pay you directly. Later follow-ups would go out from us as your agent, with your authorization. That letter is not generated in this version.

If you took it, we will not claim cash for the same disruption, and there is no fee. If you have not accepted it, say so on the form.

No. Nothing on this site is legal advice. The checker is an estimate from published rules and what you entered. The airline or a regulator can disagree. For UK flights, this service is not regulated by the FCA.

The claim form stores what you type, plus a boarding pass or confirmation if you upload one. We do not ask for a passport number, date of birth, or bank details. Read the draft privacy page before you submit. You can also claim without giving us anything.